Inclusions
Limited Mileage 200 KM Per Day
Collision Damage Waiver (CDW)
Theft Waiver (THW)
Third Party Liability (TPL)
Taxes
Aiport Fees
Driver’s Age
The minimum driver’s age is 18 years and maximum is 80 Years old.
No young or senior drivers surcharges.
Driver’s License
The renter and the driver have to be in possession of a full and valid driving license with no major endorsements with 2 years of experience Also, a valid ID card or passport would be required at time of pick up..
An International Driver’s License (IDL) and translation is mandatory if the international driver’s license is not in English/Roman alphabet. International driver license or the certified translation must be accompanied by the original domestic license of the driver for all countries.
Provisional driver’s licenses are not accepted.
The following documents are mandatory to present at the time of vehicle pick up: Personal ID card or passport and a valid driver’s license.
Insurance Coverage
Collision Damage Waiver (CDW)
It is included in your rental amount.
Collision damage waiver reduces the customer’s damage responsibility to the excess/deductible amount.
The excess amount for CDW is USD 500 to 1000 applied depending on the vehicle groups.
Theft Waiver (THW)
It is included in your rental amount.
It reduces the client's financial responsibility for loss or theft to the vehicle to the sum of the deductible of 15% of the value of the vehicle determine by the insurance at the time of incident.
Third Party Liability (TPL)
It is included in your rental amount.
Insurance coverage for the vehicle rented includes Third Party Liability as per the laws of Fiji under Accident Compensation Commission of Fiji.
The excess amount of USD 500 to 1000 applied depending on the vehicle groups.
Excess Reduction option available is not available.
Customer can use their own insurance but in case if any damage happens, customer will pay and then claim back from their own insurance.
Please Note: 1. Police report is mandatory, in case of an accident / damage or theft, without police report insurance is not valid. The customer must immediately inform the rental desk about the incident.
2. Renter must present the vehicle keys and documents to the rental company (Finalrentals) to qualify for coverage, otherwise the insurance will be invalidated and the renter will be liable for the full amount due to the loss of vehicle. In the event of any damage to the vehicle for theft reasons, the insurance does not cover the renter.
3. Any damage due to driver negligence or under the influence of drugs, alcohol or any other controlled substances is not covered by insurance.
4. In case of theft of a vehicle's part (eg. tyre, radio, GPS) the full amount of the part will be charged.
5. Insurance doesn’t cover Windows and mirrors, wheels and tire, undercarriage, engine, the car’s interior, personal belongings, lost keys, extras such as GPS or child seats.
Fees
1. A fee of USD 300 will apply if the vehicle keys are lost or stolen.
2. The renter is responsible for the cost of any toll, traffic fine, parking fines, other penalties, and loss of vehicle keys/documents etc. incurred whilst the vehicle is contracted to them. The rental office will pass the relevant charges on to the renter plus any administrative expenses.
3. A fee of USD 150 will apply in case of loss of vehicle documents.
4. Smoking in the rented vehicle is prohibited. A fee of USD 300 will apply if the renter smokes in the vehicle.
Early Returns/Unused Rental Days
No refunds (partial or full) will be given for rentals ended early including the purchase of ancillary items, late collections, no shows or cancellations made after the rental start date.
Breakdown Assistance
Breakdown assistance is available free of charge. If breakdown assistance is required due to the customer's fault, an additional charge will apply depending on the situation.
Relevant contact details and roadside assistance procedures will be given prior to the commencement of the hire.
Fuel Policy
You have to return the vehicle with same fuel amount as it was supplied to you at the time of pickup. In case of less fuel missing fuel will be charged in addition to a refueling fee on your return. Unused fuel is not refundable. Fuel charges are payable at the rental desk unless otherwise stated. Supplier's fuel policies change from time to time, please confirm at rental counter.
A fee of USD 800 will apply if the vehicle is refueled with the wrong fuel.
Mileage Policy
Limited Mileage policy of 200 KM per day, extra charge of 0.40 USD per KM will apply if exceeded.
Cross Border Travel
Cross border travel is allowed to Botswana, Zambia and Namibia.
A one time fee of 70 USD will apply for standard cars and 30 USD for small cars.
One Way Drop Off Charges
Not Allowed
Ferry Travel
Taking the rented vehicle on ferry is not allowed.
VAT
VAT is included in the rental price and in the additional services.
Payment Methods
Visa and Master Credit Cards, Cash and Debit cards are accepted while paying at the rental desk.
Deposit
A refundable deposit of USD 500 to 1000 USD will be held through Credit cards.
Delivery and Collection
Delivery and collection service is available within Victoria Falls limit free of charge.
Grace Period
For Late Pickups
1 Hour of grace period is provided, after that reservation will be assisted in case if vehicle is available or booking will be considered cancelled and no refund will be provided.
For Late Returns
1 Hour of grace period is allowed for late returns, after 1 hour 1 day charge will apply.
Out of Hours
Out of hours service is available with a charge of 30 USD per service I.e delivery and collection.
Extras
Confirmation of Special Equipment’s depends upon the availability at the rental desk.
ALL TERMS, CONDITIONS AND PRICES ARE SUBJECT TO CHANGE.
